Letting us know your location may help us resolve your issue more quickly.Īll fixed? If you contacted us and OneDrive starts working again, please let us know by replying to the email we sent you. OneDrive Admins can contact Microsoft 365 for business support. If you still need help, contact support through your browser or shake your mobile device while you're in the OneDrive app. OneDrive Admins can also view the OneDrive Tech Community, Help for OneDrive for Admins.

Renewing your passport online Get RealMe verified at the same. See more support pages for OneDrive and OneDrive for work or school.įor the OneDrive mobile app, see Troubleshoot OneDrive mobile app problems. Update your details, troubleshoot problems or add security to your RealMe account. Once your files have re-synced, you can clean up your PC folder view and choose which folders to sync to your PC. If you still have OneDrive sync issues, try resetting OneDrive. OneDrive won't download all your files, (just their placeholders to save space, learn more), but this will still take some time. (see screenshot below) 4 OneDrive will now be unlinked from this PC and stop syncing files to your account in Windows 10. (see screenshot below) 3 Click/tap on Unlink account to confirm. OneDrive will now sync your files and folders back to your PC. 2 Click/tap on the Account tab, and click/tap on the Unlink this PC link under OneDrive. To unlink your Windows 10 license from your Microsoft account, all you need to do is sign out of the Microsoft account by migrating from your Microsoft account to a local user account and then remove the device from your Microsoft account.

Tip: Select Choose new folder if you want to move your OneDrive to a new location, or if you were having sync issues.

Unlink microsoft account windows 10